Help & Support

We're here to help! Reach out to us with any questions, feedback, or issues you're experiencing with Cluck.

Email Support

hello@framestoryinc.com

We typically respond within 24-48 hours.

Frequently Asked Questions

What platforms is Cluck available on?

Cluck is available exclusively on Steam for PC.

When does Cluck release?

We're currently in development and haven't announced a release date yet. Join our waitlist to be notified the moment we have a date — waitlist members will also get priority access to any early builds.

What kind of game is Cluck?

Cluck is a 3D atmospheric puzzle-platformer. You play as a chicken escaping a nightmarish meat packing facility through stealth, environmental puzzles, and sheer determination. Think Little Nightmares meets dark comedy.

Is Cluck a horror game?

It's atmospheric horror — unsettling and tense, but not reliant on jump scares or graphic violence. The horror comes from the environment, the sound design, and the feeling of being very small in a very dangerous place. There's also a thread of dark humor throughout.

How long is the game?

We're targeting a full-length single-player experience, not a short walking simulator. Exact playtime will depend on your puzzle-solving speed and how much you explore, but expect a substantial journey.

What are the PC system requirements?

We haven't finalized system requirements yet. We're optimizing for a wide range of hardware and will publish detailed specs closer to release.

Is there controller support?

Yes! Cluck is designed to play great with both keyboard/mouse and controllers. Full controller support will be available on Steam at launch.

How do I report a bug or give feedback?

Email us directly at hello@framestoryinc.com with a description of the issue. If you're a beta tester, you can also use the in-game feedback tool. We read everything.

Can I stream or make content about Cluck?

Absolutely! We encourage streaming and content creation. No restrictions on footage or monetization. Just be mindful of spoilers for other players.

How do I delete my account?

Email us at hello@framestoryinc.com and we'll process your account deletion within 48 hours. This will remove all your data from our systems.

Still need help?

If you couldn't find the answer you were looking for, please don't hesitate to reach out to our support team at hello@framestoryinc.com. We're happy to assist you!